Support
Having a problem with the app or a question about your subscription? Write to us and we'll help.
Frequently asked questions
How does the free trial work?
You can download DrinksApp and play free for 20 minutes. After that time, a subscription is needed to keep playing.
Which subscription plans are available?
We offer weekly, monthly and yearly subscriptions, all auto-renewing. Exact prices per plan are shown inside the app since they vary by country.
How do I cancel on iPhone or iPad?
Open the App Store, tap your profile picture, go to Subscriptions, select DrinksApp and tap Cancel Subscription. Cancel at least 24 hours before the next renewal. You keep access until the end of the paid period.
How do I cancel on Android?
Open the Google Play app, tap your profile picture, go to Payments & subscriptions, then Subscriptions, select DrinksApp and tap Cancel subscription. Cancel at least 24 hours before the next renewal.
I changed phone or reinstalled the app and lost my subscription
Your subscription is tied to your Apple or Google account, not to the device. Sign in with the same account and use Restore Purchases inside the app. If it still doesn't appear, write to us.
How do I request a refund?
Refunds are handled by the stores, not by us. On iPhone or iPad, go to reportaproblem.apple.com with your Apple account and request the refund. On Android, request it from your Google Play order history. If you need help, write to us.
Games won't load or the app crashes
Try this order: fully close the app and reopen it; check your internet connection; update the app to the latest version; restart the phone. If it persists, email us with your phone model, OS version and app version.
Do I need internet to play?
You need a connection to download the app, activate the subscription and receive new content.
Can I suggest new questions or challenges?
Yes, we love it. Email us with your suggestion and we'll review it for future updates.
I found inappropriate content
Email us with the game name and, if possible, a screenshot. We review every report and remove content when needed.
How do I delete my data?
Email us from the address linked to your account requesting data deletion and we'll process it. Details are in our Privacy Policy.
Direct contact
- Support email
- contact@abeber.co
- We reply within 24 to 48 business hours.
Legal
Age notice
DrinksApp is an app for people aged 18 and over. We promote responsible drinking. Never drive after drinking.
